Privacy policy
This privacy policy sets out how THE DIVA VIBES uses and protects any information you provide when you use or visit this website.
The domain name www.thedivavibes.com (“Website”) is owned and managed by DIVA VIBES, a company registered under the laws of the Republic of India, at SCO 3, FF, The Bazaar - DLF Valley, Panchkula, India, under the brand name THE DIVA VIBES (“TDV”).
The terms “TDV,” “Company,” “us,” “we,” or “our” refer to THE DIVA VIBES. The terms “User,” “You,” or “Your” refer to any user/viewer of this Website, their representatives or affiliates, and any person availing our services through this Website, our Instagram handle (divavibes.in), or any other medium. The term “Third Party” refers to any person, natural or juristic, other than DV and the User.
This privacy policy constitutes a complete legally binding contract between TDV and the User. The terms of the Privacy Policy will be applicable and effective upon your acceptance of the same and shall govern the relationship between the User and TDV for the use of this Website.
DV is committed to maintaining the confidentiality and privacy of all its users. All identifiable data collected by TDV shall be handled in accordance with this Policy. TDV may change this policy from time to time. You should check this page occasionally to ensure you are informed of any updates. Your continued use of this website and the services of TDV under this Website implies that you have read, understood, and agreed to the terms and conditions set forth in this Policy, as well as any amendments. Continued use of the website also implies your consent to our collection and use of your information.
WHAT INFORMATION DO WE COLLECT?
During your use of this website, we may collect the following categories of information:
- Name.
- Contact information, including email address, phone number, and postal address.
- Demographic information such as gender and age.
- Any information, including images, uploaded or posted by you on our website or on a third-party social media site used by and/or associated with DV.
- Your third-party account credentials (for example, your login credentials for Facebook, through which you may choose to log in to use this Website).
- Payment information, as required for availing services of DV.
- Body size and measurements appropriate for determining clothing sizes.
- Any other information deemed necessary by DV to perform the services agreed upon by the User.
WHAT DO WE USE YOUR INFORMATION FOR?
DV may use your information for the following purposes:
- Correct Product Sizing: We guide Users to select the correct size for their body measurements to ensure the product fits perfectly.
- Delivery: We share your contact information with delivery personnel to ensure the correct delivery of your orders.
- Service Improvement: We may use your information to improve our services, including by developing new products and customizing offerings to your preferences.
- Feedback & Preferences: We may contact you for feedback, market research, or to analyze preferences to improve our services. You can opt out of feedback emails.
- Payment: Your financial information may be used for completing transactions between DV and you.
- Marketing New Offerings: We may periodically send promotional emails about new products or offers, using the email address you provided. You can opt out of these emails.
- Advertising: We may provide anonymized data to advertisers, allowing them to choose demographic information for ad targeting. This data cannot personally identify you.
- Research & Development: Your information may be used for research in retail, including with other entities conducting research under similar terms as this Policy.
SECURITY OF YOUR INFORMATION
TDV has implemented security protocols to safeguard your information as required by the applicable laws of the Republic of India. We have measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Despite these measures, TDV is not responsible for third-party actions or breaches beyond its control, such as hacking, data diddling, cyber-attacks, unauthorized access to computer systems, or government actions.
Your account is protected by a password. If you access your account via Facebook, additional or different sign-on protections may apply through Facebook.
The Website may contain links to other sites. TDV is not responsible for the privacy policies and practices of other sites.
YOUR OBLIGATION
You must provide accurate information to TDV to ensure the best service. You are solely responsible for any loss or injury caused by false or misleading information provided by you.
TDV reserves the right to deny services if the necessary information is not provided.
If you wish to stop receiving promotional emails, please email support@thedivavibes.com. It may take up to ten days to process your request.
THIRD-PARTY SHARING
TDV does not share or disclose identifiable or sensitive information for any consideration. However, non-identifiable, anonymized information may be shared with partners under similar safeguards as provided by this Policy.
TDV shares your information with delivery companies such as DTDC, Delhivery, or others to fulfill service and delivery requirements.
We may share information to respond to legal requests, court orders, or subpoenas, or to assist in fraud investigations.
If TDV chooses to sell its business, your information may be shared with the successor entity.
COOKIES POLICY
TDV uses cookies to enhance the website experience. You can adjust your browser settings to control cookies.
Cookies are small files placed on your device by web servers to distinguish users and improve website performance.
For more details on managing cookies, visit www.aboutcookies.org. Disabling cookies may affect website functionality.
GENERAL DISCLAIMER
Any dispute between a User and TDV over this Policy shall be governed by the laws of the Republic of India and is subject to TDV’s terms and conditions of use.
CONTACT US
If you have any questions about this Policy or any grievances, please contact us at support@thedivavibes.com